FAQ

Q: What types of cookies do you offer?

A: We offer a wide variety of cookies including classic chocolate chip, oatmeal raisin, peanut butter, sugar cookies, and seasonal specialties. For a full list, please visit our Products page.

Q: Do you offer any gluten-free or vegan options?

A: Yes, we have a selection of gluten-free and vegan cookies. Please check our Special Diet section for more details.

Q: Can I order cookies for a special event?

A: Absolutely! We cater to events such as weddings, birthdays, corporate events, and more. Please visit our Special Orders page for more information and to place an order.

Q: How long does it take to receive my cookies once I’ve placed an order?

A: Orders are typically processed and shipped within 1-2 business days. Shipping times vary based on your location and the shipping method chosen at checkout.

Q: Can I customize my cookie order?

A: Yes, we offer customizable options for bulk orders. Please contact us at [email/contact information] to discuss your needs.

Q: What is your return policy?

A: Due to the perishable nature of our products, we cannot accept returns. However, if you're dissatisfied with your purchase, please contact us within 24 hours of receipt.

Q: Do you offer international shipping?

A: Currently, we ship only within [Your Country]. We are looking into expanding our shipping options in the future.

Q: How should I store my cookies to keep them fresh?

A: To ensure freshness, store your cookies in an airtight container at room temperature. They can also be frozen for up to 3 months.

Q: Do you have a physical store location?

A: Yes, our store is located at [address]. We'd love for you to visit us!

Q: How can I get updates about new products or promotions?

A: Stay updated by subscribing to our newsletter and following us on our social media channels [links to social media].

Contact Us For any other questions or feedback, please don't hesitate to contact us at [email/contact information]. We're here to help!